Abstract
This study examines patient satisfaction with a novel preoperative neuropsychology program at the University of Florida Hospital (UF Health), the Perioperative Cognitive Anesthesia Network (PeCAN(SM)). The PeCAN clinic serves patients 65 and older planning elective surgeries at UF Health by offering brain health exams to establish baseline functioning and to identify cognitive vulnerabilities preoperatively. Patient satisfaction with the program was assessed anonymously with two separate surveys: a brief PeCAN-specific mail-in survey and an electronic general behavioral health survey. Respondents rated their experience with PeCAN on both surveys and had the option to include comments. Mean survey ratings show that patients were satisfied (A- or B-rating on an A-to-F scale) with their overall care (95 %), scheduling experience (93 %), assessment experience (95 %), and clinician feedback recommendations (90 %). Comments were examined to determine general satisfaction with the PeCAN program as well as specific themes in patient experiences. Qualitative analyses indicated that the PeCAN visit was helpful, informative, and valuable to patients' care.