Developing an evaluation tool for the impact of consumer partnerships in healthcare governance: a coproduced mixed methods study

开发评估消费者伙伴关系对医疗保健治理影响的工具:一项共同开展的混合方法研究

阅读:2

Abstract

BACKGROUND: Consumer partnerships are a recent innovation in healthcare governance to diversify decision-making perspectives. These partnerships bring complexity necessitating comprehensive evaluation. This study proposes that evaluation tools should include the impact of healthcare governance partnerships. This study aimed to coproduce an impact evaluation tool for healthcare governance committee partnerships. METHODS: This study used a coproduced mixed methods cross-sectional design conducted in two phases. The first study phase included an online focus group and online survey to identify stakeholder expectations and needs for an impact evaluation design. The second study phase used an adapted Jandhyala Method to determine participant awareness of governance committee partnership impacts and consensus agreement to establish an impact evaluation survey. The development of governance committee partnership impact items was guided by a capability development framework for successful staff and consumer partnerships for quality improvement and the Engage with Impact Toolkit. RESULTS: In phase one, staff (n=4) and consumer partners (n=3) provided recommendations to improve the development and acceptance of a governance committee partnership impact evaluation. Phase two was completed by 34 participants (>90% completion). An initial online survey generated 338 statements detailing broad governance committee partnership impacts. No statistically significant difference in the count of impacts by Engage with Impact Toolkit domains was found between staff and consumer partners. A second online survey resulted in a consensus ranking of 24 impact statements for inclusion. The highest consensus impact domains are knowledge, confidence and trust, equity and inclusivity and patient outcomes and experience. CONCLUSION: This study pragmatically used the insights of expert staff and consumer partners to develop a prioritised list of survey items to evaluate the impact of healthcare governance committee partnering effectiveness. The resulting healthcare governance committee partnership impact evaluation item list has the potential to be used in other healthcare organisations.

特别声明

1、本页面内容包含部分的内容是基于公开信息的合理引用;引用内容仅为补充信息,不代表本站立场。

2、若认为本页面引用内容涉及侵权,请及时与本站联系,我们将第一时间处理。

3、其他媒体/个人如需使用本页面原创内容,需注明“来源:[生知库]”并获得授权;使用引用内容的,需自行联系原作者获得许可。

4、投稿及合作请联系:info@biocloudy.com。