Abstract
AIM: This article aims to identify and explore the needs, gaps, and coping challenges faced by the Kanye CHBC caregivers. OBJECTIVE: To provide the Kanye primary caregivers with an opportunity to explore, discuss, and brainstorm the care giving challenges that impede their coping process. MATERIALS AND METHODS: The study was exploratory in nature and attracted qualitative design. Eighty-two primary caregivers aged between 18 and 85 years were involved in 10 focus group discussions steered by an interview guide; while five CHBC nurses were subjected to one-to-one in-depth interviews still guided by an interview guide that differed only slightly with the one for the caregivers. RESULTS: The following aspects were found detrimental and affecting the productivity and coping capacities of the primary caregivers inadequate counseling and debriefings; lack of motivation and incentives; inadequate supervision visits; and lack of support groups to facilitate information sharing and encouraging one another. CONCLUSION: This article recommends counseling and debriefings; formation of caregivers support groups; motivation strategies to be put in place; and provisions of adequate care package and food basket.