Voice and Communication Training Program Improves Performance of University Students in Oral Presentations

语音和沟通技巧培训项目提升大学生口头报告表现

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Abstract

PURPOSE: To investigate the effect of a voice and communication training program for oral presentations on higher education students. METHODS: The proposed training program was based on the areas of social skills, voice projection techniques, and neurolinguistic programming. Thirty-eight students participated in the training with active learning methodologies at the university. Before and after the intervention, the participants recorded a short oral presentation on a topic of their choice. The recording was presented to the other participants and to a panel formed by three examiners (two articulation therapists and a psychologist), who evaluated the oral presentation performances. Moreover, each individual self-assessed their communication. The evaluation criteria covered the linguistic aspects, formal and non-formal, verbal and non-verbal communication, planning, and elaboration of the presentation. RESULTS: All participants improved their performance in oral presentations regarding verbal and para-verbal aspects, ability to keep the audience, emotional control, planning, objective, content, approach, organization, visual resource, form of presentation, language, and general elements (general presentation). CONCLUSION: The proposed training program is effective in improving the performance of university students in oral presentations.

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