Abstract
In Saudi Arabia, the use of mobile health (mHealth) applications is one of the modern approaches that had been implemented to enhance the provision of healthcare services in response to the COVID-19 pandemic. This study aimed to explore the perception towards mHealth applications among healthcare professionals. This cross-sectional study recruited 300 health providers using a stratified random sampling technique in a tertiary hospital. A self-administered questionnaire measured demographics, the rate of utilization of applications, and the perception towards its effectiveness for monitoring COVID-19 patients. The results indicate that 84 percent of respondents strongly believed in the role of mHealth apps during the pandemic and 82 percent used them. There was a significantly high perception across male, young, and high- income providers (p <0.05). Many providers agreed that these apps were useful to improve coordination among professionals (52 percent) and reduce travel needs (63.4 percent). Finally, most providers found mHealth apps effective to enhance the quality of patient-centered care.