Effectiveness of a rehabilitation professional's advice and suggestions on a care manager's self-assessment scores of their care management

康复专业人员的建议和意见对护理经理自我评估其护理管理能力的有效性

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Abstract

[Purpose] To verify how advice or suggestions from rehabilitation professionals affect self-assessment by care managers. [Participants and Methods] This was a cross-sectional study in which a survey was administered to care managers from in-home care support offices in nine randomly selected municipalities. The survey was used to self-assess how the advice and suggestions from rehabilitation professionals affected the participant's care management process. [Results] Responses were received from 419 participants (response rate 11.3%). Of these responses, 388 (92.6% valid response rate) were analyzed, which revealed that 349 (89.9%) participants had received support from a rehabilitation professional, while 39 (10.1%) had not. Participants who had received support from a rehabilitation professional had significantly higher self-assessment scores than those who had not. Univariate and multiple regression analyses revealed that the factors affecting the self-assessment score were as follows: community care conferences as a support system was a negative factor and years of experience as a care manager was a positive factor. [Conclusion] Advice and suggestions from rehabilitation professionals affect improved care managers' self-assessment scores.

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