Health literacy and control in the medical encounter: a mixed-methods analysis

健康素养与医疗过程中的控制:一项混合方法分析

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Abstract

BACKGROUND: Physician-patient communication can be described according to 4 prototypes of control--paternalism, mutuality, consumerism, or default. Patients with inadequate health literacy skills may be less-active participants in their care and more likely to have paternalistic encounters. METHODS: Two independent coders analyzed 31 transcribed outpatient medical visits between physicians and African American patients with diabetes according to the 4 prototypes of control. Differences in communication and the balance of power by level of patients' health literacy were analyzed by quantitative and qualitative methods. RESULTS: Fourteen patients (45%) had inadequate health literacy, and most of them (N=8, 57%) had paternalistic encounters. Among patients with marginal or adequate health literacy skills, only 4 (23%) had paternalistic visits (p = .06), and encounters marked by mutuality were most common (N= 9, 53%). CONCLUSION: Patients with inadequate health literacy appear more likely to have paternalistic interactions with their physicians.

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