Applying different emotion regulation strategies while providing negative feedback: Introduction of a new laboratory protocol

在提供负面反馈的同时应用不同的情绪调节策略:引入一种新的实验室方案

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Abstract

One aim of creating a new laboratory protocol was to investigate stress responses while being confronted with a work-related task, that is, having to provide negative feedback. It was central to the development of the scenario to make potential testosterone and cortisol responses measurable. The first part of the protocol comprises the introduction to the cover story, that is, being a member of the assessors' team as part of a larger assessment center program aiming to estimate the proficiency of students prior to their entry into professional life. Watching a video of one of the assessment center's candidates and having to assess his performance in a self-presentation task was introduced to personally involve participants in the feedback conversation they had to conduct with the same candidate later on. A second aim was to introduce an experimental manipulation in the form of instructions and brief tutorials regarding different emotion regulation strategies to apply. Participants were randomly assigned to one out of four conditions: expressive suppression (keeping a neutral expression); cognitive reappraisal (staying task-oriented and emotionally distanced); affect utilization (moving towards and using emotions); or control condition. Distinguishing these ways to regulate one's emotions enabled us to reveal differential hormonal stress responses: Applying either cognitive reappraisal or affect utilization strategies alleviated temporary testosterone declines compared with the other two conditions. This method article contains details regarding the procedure as well as the following documents in their original wording: • Introduction to the cover story (being a member of the assessors' team, observation of the attendant's self-presentation, assessment dimensions) • Slides and audio instructions regarding experimental conditions (how to regulate emotions) • Documents handed out to assist participants in conducting the feedback conversation.

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