Abstract
The inclusion of people with hearing impairments in logistics environments is a topic of increasing importance, especially when considering the promotion of diversity and accessibility in the workplace. The use of a risk perception questionnaire can represent an effective tool to identify barriers and challenges faced by these workers. The questionnaire covers several aspects, including communication between employees, the adequacy of visual signage, workplace safety and the accessibility of tools and equipment. The responses collected help to understand how people with hearing impairments perceive the risks inherent in their work activities, as well as to identify possible deficiencies in the training and awareness of their coworkers. Analysis of the data collected by the questionnaire allows companies to develop specific strategies and actions to improve inclusion, such as inclusive training, adaptation of the physical environment and implementation of auxiliary technologies. In this way, these actions not only contribute to a safer and more productive work environment, but also value diversity and the unique contribution that each worker can make to the logistics sector.