Abstract
Processes and services undertaken in smart primary healthcare building facilities capture operational data through advanced monitoring and enable experts to use these building facilities for efficient healthcare service delivery. This study assessed the impact of Internet of Things (IoT) services on achieving efficient primary healthcare in the rural areas of South Africa. The study identified three (3) basic constructs of IoT services. They include IoT location recognition and tracking services, the application of the IoT high-speed communication network-based services, and the application of IoT-based services. The study is quantitative, and a questionnaire was used to collect data from the project managers and healthcare practitioners working with the primary healthcare agency in South Africa. The study found a variable degree of impact between the three (3) IoT constructs and the successful development of primary healthcare building facility services in South Africa. The study recommends adopting IoT essential services for achieving efficient primary healthcare services in the rural areas of South Africa and other developing countries facing similar primary healthcare delivery challenges.