Abstract
BACKGROUND: A good interpersonal patient-provider relationship is crucial for quality care, still patients frequently perceive interface as discriminatory and marginalizing, reinforcing societal gender roles and hindering healthcare quality. This becomes even more critical for healthcare systems with limited resources and prolonged emergencies, such as Ukraine during the COVID-19 pandemic and full-scale war. We explore gender stereotypes of healthcare workers in Ukraine. METHODS: This mixed-methods study was conducted in August-September 2022, and included: 1)16 online focus group discussions with 93 healthcare workers; 2)survey conducted face-to-face with 1,529 physicians and 502 nurses; modified Nijmegen Gender Awareness in Medicine Scale questionnaire was used. Qualitative data was transcribed and inductively analyzed. Survey results were analyzed in SPSS using descriptive statistics and correlation analyses. RESULTS: Healthcare workers perceived women patients as ‘more demanding’ and ‘less accommodating’ compared to men. Thus, 64% of healthcare workers perceived female patients as overusing health services; 44%-believed women have higher expectations than male patients; 61%-thought they expected excessive empathy; and 58%-noticed women veering off-topic during consultations. Also, respondents who supported the belief that male patients better understand doctors’ recommendations were more likely to also support the statement that female patients, compared to male patients, more often have higher expectations from doctors (rs = 0.4, p < 0.001). With age prevalence of gender stereotypes increased among healthcare workers; there were no significant differences by sex of healthcare workers, healthcare facility type, position, or geographical location. CONCLUSIONS: It is crucial to develop and implement gender-sensitive approaches in Ukrainian health facilities, rooted in comprehensive training and continuous professional development targeting prevalent gender stereotypes. KEY MESSAGES: • Gender stereotypes are prevalent among healthcare workers in Ukraine. • Gender-sensitive approaches and comprehensive training should target prevalent gender stereotypes.