Abstract
BACKGROUND: Studying the organizational characteristics, factors and features in healthcare organizations will have its prompt in achieving the desired outcomes of the provided services. Addressing these variables, the subsequent study conducts a scoping review methodology to systematically evaluate existing information while focusing on conclusions and gaps representing organizational variables that have been shown to influence the management of healthcare organizations. METHODS: A scoping review was performed to shed the light on the healthcare organizations' characteristics, features and factors. RESULTS: Fifteen articles were included in the final analysis of this study. Among the relevant studies, 12 were research articles and 8 were quantitative studies. Continuity of care, organizational culture, patient trust, strategic factors and operational factors are among the explored features that have an impact in the management of healthcare organizations. CONCLUSION: This review shows the gaps in the management practice and in the management studies that address healthcare organizations.