Quality of Work Life Determinants of Healthcare Professionals' Quiet Quitting: Towards Individual Difference

工作生活质量对医护人员悄然离职的影响:个体差异研究

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Abstract

Background/Objectives: Quality of work life (QWL) in the healthcare industry emerges as an important factor for enhancing positive and preventing negative work-related outcomes, including quiet quitting. The aim of the study was to investigate the impact of quality of work life on the indication of quiet quitting among healthcare professionals. Methods: A cross-sectional study design and convenience sampling method were applied. A minimum sample was estimated by applying Cochran's formula with a 5% significance level and 95% confidence interval. The target population of the study consisted of healthcare professionals employed in public health organizations in central Serbia, with a total sample size of 647 respondents. Testing the relationship between determinants of quality of work life and quiet quitting was conducted through a structural equation modeling approach based on partial least squares (PLS-SEM). Results: The results indicate that psychological, physical, and cultural quality of work life have a significant impact on the manifestation of quiet quitting among healthcare professionals, especially among women. Conclusions: Findings suggest that social well-being is significant only for men in relation to quiet quitting. The findings reveal the elements of quality of work life are associated with the occurrence of quiet quitting among healthcare professionals, thus serving as a solid starting point for formulating effective human resource management strategies that can prevent negative consequences.

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