Crisis Librarianship: An Examination of Online Librarianship Roles in the Wake of the COVID-19 Pandemic

危机图书馆服务:新冠疫情后在线图书馆服务角色的审视

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Abstract

This study surveyed the members of a professional library organization for their perceptions of their online librarianship role. In particular, the survey sought to examine any change in online librarianship roles after March 2020 as a result of the COVID-19 pandemic lockdowns. Participants were administered a survey comprised of both quantitative and qualitative response options. Findings present a nuanced professional environment post-lockdown in which individual job duties largely remained the same; however participants reported increased demands stemming from workplace issues, including attrition and lack of resources.

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