Managing by values in healthcare: Development and validation of the health care values inventory measurement scale

在医疗保健领域进行价值观管理:医疗保健价值观清单测量量表的开发与验证

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Abstract

OBJECTIVE: The aim of this study is to conceptualise and develop the Health Care Values Inventory (HEVAIN). For this purpose, we first explore key organizational values at different levels of the organisation. Then, we propose and validate a measurement scale based on the Triaxial system of values, which is represented by three axes, including ethical-social values, practical values (economic-pragmatic) and poietic (emotional). METHODS: Exploratory and confirmatory factor analysis were performed to check the validity of the proposed measurement scale. RESULTS: Using a sample of 535 employees from a semipublic healthcare organisation, the results showed that the HEVAIN measurement scale loaded satisfactorily onto three factors, and overcame the psychometric properties of dimensionality, reliability and validity. CONCLUSION: This research offers a new measurement scale to capture organizational values in healthcare organisations. This new tool provides both scholars and healthcare managers with an instrument to diagnose and manage organizational values, which gives key information to develop sustained competitive advantages.

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