The mediating role of coping strategies on job satisfaction and burnout and the moderating role of neurotic personality among physicians in Gansu Province's infectious disease sentinel medical institutions

应对策略在甘肃省传染病哨点医疗机构医生工作满意度和职业倦怠中的中介作用及神经质人格的调节作用

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Abstract

OBJECTIVE: This study aimed to investigate the relationship between neuroticism, coping styles, job satisfaction and burnout among physicians in Gansu Province's infectious disease sentinel medical institutions. METHODS: A cross-sectional survey was conducted using the Minnesota Satisfaction Scale short-form scale, Coping Style Scale, Burnout Scale, and Chinese Big Five Personality Questionnaire short-form scale on 8,071 physicians in all infectious disease sentinel medical institutions in Gansu Province. RESULTS: There was a correlation between job satisfaction and burnout, coping styles, and neuroticism among doctors in Gansu Province infectious disease designated medical institutions (p < 0.05). Coping style mediated the relationship between job satisfaction and burnout. Neuroticism moderated the relationship between job satisfaction and burnout (t = -3.231, p < 0.05); neuroticism moderated the relationship between job satisfaction and positive coping (t = -10.927, p < 0.05); neuroticism moderated the relationship between positive coping and burnout (t = 4.097, p < 0.05); neurotic personality moderated the relationship between negative coping and burnout (t = -2.710, p < 0.01). CONCLUSION: Job satisfaction influences burnout among physicians in an infectious disease sentinel care facility through the mediating role of coping styles and the moderating role of neurotic personality.

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