Abstract
INTRODUCTION: Trans persons require particular and specific care, as well as equitable and egalitarian treatment corresponds to an ethical obligation for nurses. In health centers, the care relationship between nurses and trans patients remains unexplored in its entirety. OBJECTIVE: To unveil the nursing care perceived by trans persons in Chilean health centers. MATERIALS AND METHODS: Qualitative study, based on a phenomenological design according to Alfred Schutz. The data were collected through an in-depth interview conducted through Google Meet, then for the analysis of the data, the guidelines suggested by social phenomenology were followed. To safeguard the credibility, consistency and accuracy of the results, Lincoln and Guba's criteria of rigor were used. RESULTS: The data were saturated with 9 participants from different regions of Chile. Four themes emerged from the research that describe the perception of trans persons in relation to the nursing care received: characteristics of humanized care; care in an ethical-legal perspective; facilitating factors for care and hindering factors for care. DISCUSSION: Findings exposed in other studies were found, such as the need for gender training for nurses and the challenges and structural barriers faced by trans people; on the contrary, competent trans care practices and with respect to gender identity that differ from those referred to by other studies are highlighted. CONCLUSIONS: Nursing care perceived by trans persons is a complex phenomenon, influenced by various personal factors, experiences, feelings and emotions that shape the perception and quality of care.