The irreplaceable nature of care: the art of caring in times of technology and connectivity

关怀的不可替代性:科技与互联时代的关怀艺术

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Abstract

This article reflects on the role of human care in occupational health management within a context shaped by hyperconnectivity and the growing integration of technologies. In organizational settings driven by efficiency and productivity, care is reaffirmed as a structuring axis for more humane, sustainable, and effective labor relations. Despite advances in digital tools and artificial intelligence, care remains irreplaceable. Its relevance to preventing absenteeism, promoting mental health, and strengthening worker engagement is highlighted. Accordingly, the article advocates an articulation between technology and humanization, in which care emerges as a competitive differentiator and a cornerstone of more empathetic and effective management.

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