Abstract
OBJECTIVE: To analyze the perception of the administrative department of a municipality regarding public management. METHOD: Qualitative approach through interviews. The sample consisted of 30 employees from the administrative department of a municipality in Peru. RESULTS: It was found that the employees seem to have a clear understanding of the applied public management model and the organization of the administrative area. Responses regarding the management of financial, human, and material resources vary in accuracy and detail, suggesting a possible lack of knowledge in some areas. It is important to enhance communication clarity on these topics and provide precise information to ensure effective and transparent management within the municipality. CONCLUSION: Municipality employees demonstrate an understanding of their roles and face challenges in teamwork and bureaucracy. There is some confusion regarding the "New Public Management" and a lack of knowledge in resource management. Improving training, streamlining procedures, and fostering team participation in planning are crucial aspects. Furthermore, implementing periodic assessments is recommended to enhance administrative efficiency.