Abstract
The tertiary industry occupies a large area in China's economic system, and it plays an important function in the growth of China's economic development. It is of positive significance to study the relationship between emotional labor and occupational self-efficacy of singing artists in the tertiary industry. This paper mainly studies the correlation between the emotional labor of singing artists and their professional self-efficacy and analyzes the strength of the correlation. This paper selects 150 singing art personnel in the singing art association in city A to conduct a questionnaire survey and conducts data processing on the questionnaire. This paper explores the influencing factors of emotional labor and four dimensions of occupational self-efficacy. This paper firstly analyzes the differences of the influencing factors of emotional labor and then tests the interaction of the different factors selected. It then conducts a significant test on the four dimensions of professional self-efficacy and finally studies the correlation between the two based on the previous analysis results. This paper concludes that there is a highly significant relationship between the emotional labor and professional ego efficacy of singing artists. And the correlation coefficient and determination coefficient are 0.293 and 0.087, respectively. It shows that 8.7% of the total variance in occupational self-efficacy variables can be explained by emotional labor. There was no significant correlation between surface acting and occupational self-efficacy. Deep acting has the greatest correlation with the physical and mental efficacy dimension of occupational self-efficacy, with a correlation coefficient of 0.391. There were significant correlations between natural performance and the four dimensions of occupational self-efficacy. The highest value is interpersonal efficacy, which is 0.337. The research conclusions of this paper have certain reference value for exploring the relationship between emotional labor and professional self-efficacy of singing artists.