The role of diagnosticity in judging robot competence

诊断性在判断机器人能力中的作用

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Abstract

Previous research showed people’s explicit (vs. implicit) competence impressions were more sensitive to a robot’s single inconsistent (“oddball”) behavior. We report nine pre-registered studies (N = 3,735 online participants) testing the scope and underlying causes of this dissociation. We found that the dissociation (a) generalized to industrial robots, surgical robots, and self-driving cars; (b) replicated with structurally aligned direct and indirect measures of competence; and (c) is at least partially explained by the diagnosticity of the evidence. We discuss implications for social cognition and human-robot interaction research. SUPPLEMENTARY INFORMATION: The online version contains supplementary material available at 10.1038/s41598-026-35375-y.

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