Exploring Attitudes Toward AI-Based Contactless Sensors in Health Among Five Stakeholder Groups: Qualitative Study

探索五大利益相关群体对基于人工智能的非接触式医疗传感器的态度:一项定性研究

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Abstract

BACKGROUND: The rapid rise of artificial intelligence-based contactless sensors (AI-CS) is expected to significantly transform how patients are measured, monitored, and understood through a versatile, noninvasive approach to data collection and health assessment. However, there is a lack of empirical research specifically focusing on AI-CS in health. Moreover, existing studies tend to focus on medical or patient perspectives, while neglecting other stakeholders such as researchers, political actors, or the general public. OBJECTIVE: The study aims to provide an in-depth empirical ethical analysis and, through a multistakeholder approach, a uniquely comprehensive overview by addressing the research question: what are the attitudes of different stakeholders (patients, health care professionals, researchers, political stakeholders, and the general public) toward AI-CS and their applications in health? METHODS: We conducted a cross-sectional study with 104 participants using a semistructured interview guide. Interviews were analyzed using qualitative content analysis with ATLAS.ti software (ATLAS.ti Scientific Software Development GmbH), following a 3-component model of feelings, thoughts, and behavioral aspects. RESULTS: The results of the study provide an in-depth analysis of attitudes toward AI-CS in health among different stakeholders. Overall, the results show a high level of openness to AI-CS in health across all stakeholder groups. In terms of feelings and their correlation with behavioral aspects, 2 key trends emerged: first, greater experience and knowledge correlated with a reduced tendency to react emotionally. Second, participants with positive experiences with technologies were generally more open and positive toward contactless sensors. The combined findings on thoughts and behavioral aspects highlighted 3 key tensions-around contact(lessness) and the importance and ambivalence of touch, between protection and surveillance (particularly regarding path- and context-dependency) and between the benefits and challenges of unobtrusiveness (especially in relation to control and governance implications). In addition, the analysis revealed the need for information and consent about AI-CS and clarified possible technical implementations and fields of application. CONCLUSIONS: This study provides a comprehensive and empirically grounded ethical analysis of stakeholder attitudes toward AI-CS in health. The findings offer valuable guidance for the responsible development, implementation, and governance of AI-CS in health care contexts.

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