Abstract
The selection of suitable AI models to predict disability diseases stands as a vital multi-attribute decision-making (MADM) task within healthcare technology. The current selection methods fail to integrate the management of uncertainties with bipolarity while also handling additional fuzzy information and linguistic terms during decision-making which leads to inferior model choices. To address these limitations, this paper proposes a new MADM approach within the environment of bipolar complex fuzzy linguistic sets (BCFLSs). In this manuscript, our primary contributions include, the proposal of four new Maclaurin symmetric mean (MSM) operators, in the setting of BCFLSs, analysis of properties of these operators to build the theoretical framework, development of a novel MADM approach to address uncertainties, bipolarity (dual aspects), addition fuzzy information; and linguistic terms (LTs), and application of the interpreted methodology to handle a real-life case study containing AI model selection for predicting disability disease. The case study of disability disease prediction results shows TensorFlow Neural Network achieved superior performance than other AI models with a score value of 7.776 using bipolar complex fuzzy linguistic MSM (BCFLMSM) and 1.943 using bipolar complex fuzzy linguistic weighted MSM (BCFLWMSM) operators while Support Vector Machine delivered the highest score (0.44 with bipolar complex fuzzy linguistic dual MSM (BCFLDMSM) and 0.006 with bipolar complex fuzzy linguistic weighted dual MSM (BCFLWDMSM) operators) based on different attribute interrelationships. Comparing the presented approach with the existing methodologies shows that the proposed approach is more efficient for handling complex decision situations. The findings suggest that our method offers more robust and accurate assessments by taking into account different aspects of uncertainty and system intricacy in the decision-making context.