Abstract
Qualitative research surrounding the impacts of COVID-19 and vaccine hesitancy has been extensively studied in the European context; however, limited research has been conducted within communities in the Australian context. This research paper highlights the issues experienced by culturally and linguistically diverse (CALD) members during the COVID-19 pandemic and vaccination rollout. The purpose of this study is to strengthen our understanding of the challenges experienced by CALD communities and enable healthcare policies to be developed and implemented to prevent these communities from being disadvantaged in a healthcare crisis. The methods of this study include focus group sessions with 12 participants from CALD backgrounds across different states including Victoria, Northern Territory, and Queensland. They were divided into two separate Zoom sessions and aimed to amplify the voices in Victoria, as the state had the nation's longest and most challenging COVID-19 lockdown laws. Key findings of the study highlighted the language barriers, racism, and lack of cultural awareness experienced among CALD communities during the pandemic. Additionally, there was a significant division in views and experiences within CALD communities and families. Social media played a prominent role in dividing the perceptions and understanding of health information during the pandemic. Participants were motivated to be vaccinated due to workplace protocols or to protect their family members and move toward normality. Lastly, the government's mandatory vaccination policies limited personal choice, resulting in a loss of skilled workers and pressured some participants into making healthcare decisions within a limited period of time. The study's findings reflect that the CALD communities and families were disproportionately impacted during the COVID-19 pandemic and vaccination rollout, further highlighting and adding to the health inequities among CALD communities in Australia.