Abstract
The aging population and the subsequent changing societal structures are foreseen to bring both opportunities and challenges for the economy, services and society at large. Digital exclusion among older people may become less of an issue in the future, as those who have used the Internet in their working and social lives continue to do so as they reach old age. However, given the rapid pace of technological advances, older adults, may still experience some degree of digital exclusion. Technological advances may offer benefits for older adults, such as maintaining their independence and connection to society. Nevertheless, adopting new technologies like augmented reality (AR) may be difficult for older adults commonly due to the decline of cognitive and physical abilities and/or their lack of familiarity, apprehension and understanding on these new technologies. In this study, the GUIDed system is presented, an AR-operated app developed in this work, aiming to support the independence and quality of life of older people. Finally, the paper discusses lessons learned from the co-creation process, including the evaluation methods, paper prototypes, focus groups and living labs, and the results on the acceptance of the AR functionality and for improving the GUIDed system.