'We stay silent and keep it in our hearts': a qualitative study of failure of complaints mechanisms in Malawi's health system
“我们保持沉默,将一切藏在心底”:马拉维卫生系统投诉机制失效的定性研究
期刊:
影响因子:
doi:10.1093/heapol/czad043
Chilumpha, Maryam; Chatha, Gertrude; Umar, Eric; McKee, Martin; Scott, Kerry; Hutchinson, Eleanor; Balabanova, Dina