Company websites and mobile apps versus social media: which service experience creates more customer value for online travel agencies?
公司网站和移动应用程序与社交媒体：哪种服务体验能为在线旅行社创造更多客户价值？
期刊:
影响因子:
doi:10.1007/s10567-022-00406-3
Mertens, E C A; Deković, M; van Londen, M; Spitzer, J E; Reitz, E; Chen, Ja-Shen; Kamalanon, Piyanoot; Janupiboon, Thanyamai P
