Abstract
OBJECTIVE: To analyze and map evidence in the literature on the contexts in which care for patients with hematologic neoplasms occurs within health services. METHODS: This is a contextual analysis conducted in June 2024 through the development of a scoping review. The search for studies was carried out in national and international databases, as well as in thesis and dissertation portals, with the analysis focused on the immediate, specific, general, and metacontextual levels. RESULTS: The sample, composed of thirty-two studies, revealed that the factors related to health care for patients with hematologic neoplasms in health services include: specific aspects of care; potentialities and barriers; actions that enhanced care; and the legislation that regulates it. FINAL CONSIDERATIONS: Complex interactions were observed, involving technical and interpersonal needs, as well as infrastructure-related challenges in the care of patients with neoplasms. These dynamics reveal important opportunities and obstacles within the care contexts.