How emotional labor leads to turnover intention: the mediating role of job burnout and the moderating role of social support among rural physical education teachers in China

情绪劳动如何影响离职意愿:职业倦怠的中介作用和社会支持的调节作用——以中国农村体育教师为例

阅读:1

Abstract

OBJECTIVE: To examine the mediating role of job burnout in the relationship between emotional labor strategies and turnover intention among rural physical education (PE) teachers in China, and to explore the moderating effect of social support in this mechanism. METHODS: A cross-sectional survey was conducted among 1,761 rural PE teachers using validated self-report scales. Structural equation modeling (SEM) via AMOS 26.0 was used to test the mediating effects of job burnout, followed by moderated mediation analyses using PROCESS macro Model 7, controlling for gender, age, teaching tenure, and education level. RESULTS: Job burnout significantly mediated the associations between all three emotional labor strategies and turnover intention. Surface acting showed both direct and indirect effects, while deep acting and genuine expression were associated with turnover intention only through burnout. Additionally, social support moderated the relationship between surface acting and burnout, but not for the other two strategies. CONCLUSION: Emotional labor strategies influence turnover intention both directly and indirectly through job burnout, while social support serves as a key buffering resource against the negative impact of surface acting on burnout. These findings underscore the importance of optimizing emotional labor management strategies and strengthening social support networks to enhance teacher wellbeing and promote educational equity in rural schools.

特别声明

1、本页面内容包含部分的内容是基于公开信息的合理引用;引用内容仅为补充信息,不代表本站立场。

2、若认为本页面引用内容涉及侵权,请及时与本站联系,我们将第一时间处理。

3、其他媒体/个人如需使用本页面原创内容,需注明“来源:[生知库]”并获得授权;使用引用内容的,需自行联系原作者获得许可。

4、投稿及合作请联系:info@biocloudy.com。