Abstract
OBJECTIVES: to analyze the experiences of hospital care professionals in providing care to Indigenous individuals, from the perspective of clinical management. METHODS: a qualitative, descriptive-exploratory study using interviews guided by the Critical Incident Technique, conducted with 18 professionals from a federal university hospital in the Central-West region of Brazil. Data were analyzed using IRaMuTeQ® software and thematic content analysis. RESULTS: five semantic classes emerged, organized into two categories, highlighting challenges such as cultural and linguistic barriers and the lack of intercultural training. These factors compromise continuity of care and communication with patients, weakening the implementation of clinical management. FINAL CONSIDERATIONS: clinical management, when aligned with cultural specificities, proves to be a strategic approach to improving hospital care for Indigenous populations. The study contributes to the field of Nursing by emphasizing the importance of intercultural training and care coordination, promoting integrated, equitable, responsive, and culturally sensitive approaches that address the real needs of these communities.