Abstract
Emotional perception and expression are very important for building intelligent conversational systems that are human-like and attractive. Although deep neural approaches have made great progress in the field of conversation generation, there is still a lot of room for research on how to guide systems in generating responses with appropriate emotions. Meanwhile, the problem of systems' tendency to generate high-frequency universal responses remains largely unsolved. To solve this problem, we propose a method to generate diverse emotional responses through selective perturbation. Our model includes a selective word perturbation module and a global emotion control module. The former is used to introduce disturbance factors into the generated responses and enhance their expression diversity. The latter maintains the coherence of the response by limiting the emotional distribution of the response and preventing excessive deviation of emotion and meaning. Experiments are designed on two datasets, and corresponding results show that our model outperforms existing baselines in terms of emotional expression and response diversity.