Abstract
Background Understanding parental knowledge and attitudes is crucial for effective public health interventions. This study aimed to explore knowledge and attitudes reagrding the COVID-19 crisis among parents who visited King Abdullah University Hospital (KAUH) in Irbid governorate, Jordan, during the second wave of the pandemic. Methods This study employed a cross-sectional design for the parents who frequently visit KAUH in the period December 2020-January 2021. A quantitative study design was used via an online survey questionnaire via WhatsApp. The data from the responses were analyzed to understand the participants' knowledge and attitudes toward COVID-19. Results A total of 600 parents sample participated in this study. The findings showed that around 57% of the parents had high awareness and knowledge of the different symptoms of COVID-19. Additionally, around 60% of the parents who visited the KAUH during the second wave of this crisis in December 2020 and aged from 40 to 50 years old had more awareness of the different symptoms of this virus. Knowledge and attitudes towards SARS-CoV-2 were assessed, showing that high-education respondents (n = 425) identified sneezing (80%) and touching surfaces (90%) as common transmission routes, while low-education respondents (n = 153) emphasized sneezing (100%). Preventive actions such as wearing masks (high education: 80%, low education: 100%) and avoiding crowds (high education: 80%, low education: 83.3%) were widely recognized. Both groups believed in the benefits of vitamin C-rich foods (high education: 50%, low education: 25%), but not in alcohol, for treatment. They also rejected the idea that the virus could be transmitted from mothers to fetuses or through breastfeeding. Both education levels agreed that elderly individuals are at higher risk of severe complications, with high-education respondents (90%) and low-education respondents (100%) citing severe lung infection as a major risk. Conclusions Generally, the sample of different age groups was more concerned with the risks and threats that could happen because of this pandemic. New studies investigating similar issues in this crisis are necessary to expand the perceptions of managing and controlling this situation.